Buyer Agent
Buyer’s Agent Job Duties & Responsibilities
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Prospect for buyer leads, convert leads to appointments & close for buyer agency agreements.
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Conduct a thorough needs analysis to ensure fiduciary service to all buyer clients.
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Ensure that buyer clients are pre-qualified with mortgage lender.
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Show homes to prospective home buyer clients.
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Identify homes to show that meet buyers’ criteria.
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Schedule showings of homes with buyer clients and/or listing agents.
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Refine buyers’ criteria and select additional homes to show as necessary.
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Write & submit all offers to purchase homes for buyer clients.
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Negotiate offers to purchase and oversee entire negotiation process.
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Schedule and attend on-site property inspections with clients and vendors.
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Negotiate all inspection repairs.
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Provide buyer clients access to homes under contract as needed for measuring, inspecting & etc.
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Promptly return all buyer client telephone calls, texts and/or emails.
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Gather and answer buyer questions about potential homes and local community information.
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Provide buyer clients pricing information and market research.
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Educate buyer clients about home buying process.
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Regularly assure buyer clients that lead agent is involved & informed – Promote the team concept
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Keep lead agent informed on all client communications and developments (copied on all emails & update notes in CRM).
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Close buyer clients to written offers to purchase.
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Train, mentor and assist in the hiring of additional buyer’s agents and showing assistants.
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Communicate diligently with administrative staff to ensure the highest level of service to buyer clients from initial contact through contract to close.
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Regularly attend team meetings.
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Attend all office training for working with buyer clients.
Buyer’s Agent Production Expectations
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Lead Sourcing – Buyer’s Agent is expected to generate an equal amount of leads & closed transactions from Buyer’s Agent’s own Sphere of Influence (SOI) and general prospecting efforts to match the number of leads & transactions generated by the team an ultimately closed by Buyer’s Agent.
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Team Generated Leads – (definition) Apply the “But-For Test”: But for the existence of the team & it’s listings, would the lead have been generated? So inbound calls from signs on listings and internet inquiries from online listings would be considered Team Generated Leads since but for the team & the listings they would not have been generated in the first place.
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Buyer’s Agent Generated Leads – (definition) Leads generated from Buyer’s Agent’s own SOI and other prospecting efforts like Expired Listings, For Sale By Owner (FSBO), Just Listed/Just Sold contacts and etc. Any listings generated by Buyer’s Agent will be counted as Buyer’s Agent Generated Leads for sourcing purposes too.
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Activity Tracking – Buyer’s Agent is expected to input & report all prospecting and client servicing activities regularly for accountability and to keep the rest of the team informed.
Listing Agent
Listing Agent Job Duties & Responsibilities
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Prospect for listing leads, convert leads to appointments & close for listing agency agreements.
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Conduct a thorough needs analysis to ensure fiduciary service to all seller clients.
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Ensure that listing clients are prepared to list
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Market listing to potential buyers
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Review and submit all offers to purchase listing from buyer agents.
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Negotiate offers and oversee entire negotiation process.
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Negotiate all inspection repairs
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Promptly return all seller client telephone calls, texts and/or emails.
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Gather and answer seller client questions about potential buyers.
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Provide seller clients with pricing information and market research.
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Educate seller clients about home selling process.
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Regularly assure seller clients that lead agent is involved & informed – Promote the team concept
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Keep lead agent informed on all client communications and developments (copied on all emails & update notes in CRM).
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Train, mentor and assist in the hiring of additional sales agents and showing assistants.
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Communicate diligently with administrative staff to ensure the highest level of service to seller clients from initial contact through contract to close.
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Regularly attend team meetings.
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Attend all office training for working with seller clients.
Listing Agent Production Expectations
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Lead Sourcing – Listing Agent is expected to generate an equal amount of leads & closed transactions from Listing Agent’s own Sphere of Influence (SOI) and general prospecting efforts to match the number of leads & transactions generated by the team an ultimately closed by Listing Agent.
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Team Generated Leads – (definition) Apply the “But-For Test”: But for the existence of the team & it’s listings, would the lead have been generated? So inbound calls from signs on listings and internet inquiries from online listings would be considered Team Generated Leads since but for the team & the listings they would not have been generated in the first place.
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Listing Agent Generated Leads – (definition) Leads generated from Listing Agent’s own SOI and other prospecting efforts like Open Houses, Expired Listings, For Sale By Owner (FSBO), Just Listed/Just Sold contacts and etc. Any listings generated by Listing Agent will be counted as Listing Agent Generated Leads for sourcing purposes too.
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Activity Tracking – Listing Agent is expected to input & report all prospecting and client servicing activities regularly for accountability and to keep the rest of the team informed.